Terms and conditions

1. Scope

The following terms and conditions apply to all orders placed through our online shop. Our online shop is aimed exclusively at consumers.

A consumer is any natural person who enters into a legal transaction for purposes which are predominantly outside their trade, business or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their trade, business or profession.

2. Contracting party, conclusion of contract, correction options

The purchase contract is concluded with  K-Innovations GmbH.

By listing the products in the online shop we make a binding offer to conclude a contract for these items. You can first place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order, by using the correction aids provided and explained in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. Immediately after submitting the order you will receive a further confirmation by email.

3. Contract language, storage of the contract text

The languages available for the conclusion of the contract are German and English.

We store the contract text and send you the order details and our terms and conditions in text form. For security reasons the contract text is no longer accessible via the internet.

4. Delivery conditions

Shipping costs may be charged in addition to the product prices stated. You can find more detailed provisions on any shipping costs that may apply with the offers.

In principle you have the option of collection at K-Innovations GmbH, Hasselborner Str. 19-21, 35647 Waldsolms, Germany during the business hours stated below: "by arrangement"

5. Payment

In principle the following payment methods are available to you in our shop:

Payment in advance
If you select payment in advance, we will give you our bank details in a separate email and deliver the goods once payment has been received.

Cash on delivery
You pay the purchase price directly to the delivery driver. An additional charge of 5,60 euro applies.

Credit card
You provide your credit card details when placing the order. Once you have been identified as the legitimate cardholder, the payment transaction is carried out automatically and your card is debited.

PayPal, PayPal Express
During the order process you are redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access details and confirm the payment instruction to us. After placing the order in the shop we ask PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. You will receive further information during the order process.

PayPal Plus
Within the PayPal Plus payment service we offer you various payment methods as PayPal services. You are redirected to the website of the online provider PayPal. There you can enter your payment details, confirm the use of your data by PayPal and confirm the payment instruction to PayPal.

If you have chosen the payment method PayPal , you must be registered there or register first and identify yourself with your access details in order to pay the invoice amount. The payment transaction is carried out automatically by PayPal immediately after confirmation of the payment instruction. You will receive further information during the order process.

Credit card via PayPal
If you have chosen the credit card payment method, you do not need to be registered with PayPal in order to pay the invoice amount. The payment transaction is carried out by your credit card company at the request of PayPal immediately after confirmation of the payment instruction and after you have been identified as the legitimate cardholder, and your card is debited. You will receive further information during the order process.

Direct debit via PayPal
If you have chosen the direct debit payment method, you do not need to be registered with PayPal in order to pay the invoice amount. By confirming the payment instruction you grant PayPal a direct debit mandate. PayPal will inform you of the date on which your account will be debited (known as a prenotification). By submitting the direct debit mandate immediately after confirmation of the payment instruction, PayPal asks its bank to initiate the payment transaction. The payment transaction is carried out and your account is debited. You will receive further information during the order process.

Invoice via PayPal
If you have chosen the invoice payment method, you do not need to be registered with PayPal in order to pay the invoice amount. After a successful address and credit check and once the order has been placed, we assign our claim to PayPal. In this case you can only make payment to PayPal with the effect of discharging the debt. In addition to our terms and conditions, the terms and conditions and the privacy policy of PayPal apply to payment processing via PayPal. You can find further information and the full PayPal terms and conditions for purchase on invoice here.

Sofort by klarna
After placing the order you are redirected to the website of the online provider Sofort GmbH. In order to pay the invoice amount via Sofort, you must have a bank account enabled for online banking, identify yourself accordingly and confirm the payment instruction to us. You will receive further information during the order process. The payment transaction is carried out by Sofort immediately afterwards and your account is debited.

Google Pay
In order to pay the invoice amount via Google Pay, you must be registered with the service provider Google, have activated the Google Pay function, identify yourself with your access details and confirm the payment instruction. The payment transaction is carried out immediately after the order has been placed. You will receive further information during the order process.

Apple Pay
In order to pay the invoice amount via Apple Pay, you must use the browser „Safari", be registered with the service provider Apple, have activated the Apple Pay function, identify yourself with your access details and confirm the payment instruction. The payment transaction is carried out immediately after the order has been placed. You will receive further information during the order process.

Amazon Pay
During the order process you are redirected to the website of the online provider Amazon before the order process in our online shop is completed. In order to handle the order process via Amazon and pay the invoice amount, you must be registered there or register first and identify yourself with your access details. There you can choose the delivery address and payment method stored with Amazon, confirm the use of your data by Amazon and confirm the payment instruction to us. You are then returned to our online shop, where you can complete the order process.

Immediately after the order we ask Amazon to initiate the payment transaction. The payment transaction is carried out automatically by Amazon. You will receive further information during the order process.

Purchase on invoice and financing via Klarna
In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer you purchase on invoice and purchase in instalments as a payment option. Please note that Klarna invoice and Klarna instalments are only available to consumers and that payment must in each case be made to Klarna.

Klarna instalments
With Klarna's financing service you can pay for your purchase flexibly in monthly instalments of at least 1/24 of the total amount (but at least 6,95 €). Further information on Klarna instalments, including the general terms and conditions and the European
standard information for consumer credit, can be found here.

Klarna invoice
When you purchase on invoice with Klarna you always receive the goods first and you always have a payment period of 14 days. The full terms and conditions for purchase on invoice can be found here.

Cash payment on collection
You pay the invoice amount in cash on collection.

6. Retention of title

The goods remain our property until payment has been made in full.

7. Transport damage

If goods are delivered with obvious transport damage, please report such faults to the delivery driver as soon as possible and contact us without delay. Failing to make a complaint or to contact us has no consequences whatsoever for your statutory claims and their enforcement, in particular your warranty rights. However, you help us to be able to assert our own claims against the carrier or the transport insurer.

8. Warranty and guarantees

Unless expressly agreed otherwise below, the statutory law on liability for defects applies.
The following applies to used goods: if the defect occurs more than one year after delivery of the goods, claims for defects are excluded. Defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.
The above restrictions and shortened periods do not apply to claims based on damage caused by us, our legal representatives or our agents
• in the event of injury to life, body or health
• in the event of intentional or grossly negligent breach of duty as well as fraudulent intent
• in the event of breach of essential contractual obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the contracting party may regularly rely (cardinal obligations)
• within the scope of a guarantee promise, where agreed, or
• where the scope of the Product Liability Act applies.
Information on any additional guarantees that may apply and their precise conditions can be found with the respective product and on special information pages in the online shop.

Customer service: you can reach our customer service for questions, complaints and objections on working days from 9:00 to 18:00 on the telephone number 06475 2009870 and by email at service@ironbrothers-shop.com

9. Liability

For claims based on damage caused by us, our legal representatives or our agents, we are always liable without limitation
• in the event of injury to life, body or health
• in the event of intentional or grossly negligent breach of duty
• in the event of guarantee promises, where agreed, or
• where the scope of the Product Liability Act applies.
In the event of a breach of essential contractual obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the contracting party may regularly rely (cardinal obligations) through slight negligence on the part of us, our legal representatives or our agents, liability is limited in amount to the damage foreseeable at the time the contract was concluded, the occurrence of which must typically be expected.
Otherwise claims for damages are excluded.

10. Dispute resolution

The European Commission provides a platform for online dispute resolution (ODR), which you can find here . We are willing to take part in out-of-court dispute resolution proceedings before a consumer arbitration body.